Last updated: July 2026

OCG Detailing (“us”, “we”, or “our”) operates the OCG Detailing website (the “Site”). This Privacy Policy outlines our standards regarding the collection, use, and publication of client data, vehicle media, and communications when you visit our Site or utilize our detailing services.

We treat client privacy with the same level of care and precision as the vehicles in our facility.

1. VEHICLE PHOTOGRAPHY & MEDIA RIGHTS

• Media Showcase: By bringing your vehicle to OCG Detailing for assessment or service, you grant us permission to photograph and record video of the vehicle within our facility. This media may be featured on our website, digital portfolio, or social media platforms without needing separate approval for each post.
• License Plate Protection: To safeguard your privacy, all vehicle license plates are digitally blurred, masked, or hidden before any media is published.
• Respecting Your Preference: Your privacy and comfort are our top priorities. If you prefer your vehicle not to be photographed or shared on our media channels, simply let our team know when dropping off your vehicle—no formal written request needed—and we will fully honor your preference.

2. PUBLIC REVIEWS & TESTIMONIALS

• Reposting Rights: Any public reviews, ratings, feedback, or comments posted by clients on external platforms (including Google Reviews, social media channels, or automotive forums) may be quoted, reproduced, and displayed on our Site or marketing material at our discretion.
• Identity Protection: We will only display publicly visible usernames or first names alongside featured reviews to preserve personal privacy.

3. INFORMATION COLLECTION & SHOP USE

When requesting quotes or scheduling appointments, we collect personal information necessary to deliver our services:

• Client & Vehicle Data: Name, phone number, email address, and vehicle specifics (Make, Model, Year, Paint/Surface Condition).
• Purpose: To prepare proposals, schedule service bays, manage service history, and provide progress updates.
• Source: Provided directly by you via our online inquiry forms, direct email, phone, or direct messaging.

4. LOG DATA, ANALYTICS & COOKIES

To maintain site speed and digital performance:

• Technical Data: IP address, browser type, referral pages, and session duration are logged automatically.
• Cookies: Essential cookies maintain site stability, while performance cookies help analyze general traffic patterns. You may disable cookies in your browser settings.

5. DATA SHARING & THIRD-PARTY PROVIDERS

We strictly do not sell, rent, or trade your personal information to third parties. Limited technical data is processed only through trusted infrastructure partners (such as Wix.com for site hosting and internal CRM booking management).

6. DATA RETENTION & SECURITY

• Retention Period: Consultation records and client contact details are retained for up to 730 days (2 years) from your last active inquiry or service, after which data is anonymized or deleted, except where required by Canadian accounting laws.
• Safeguards: We implement modern encryption standards to protect your information.

7. YOUR RIGHTS & CONTACT

You have the right to access, update, or request the deletion of your personal contact data from our active records. For inquiries, please contact OCG Detailing:

• Email: info@ocgdetailing.com
• Phone: (647) 567-0268
• Location: Unit 24 & 26, 2877 14th Ave, Markham, ON L3R 0B6